One soccer club. One digital identity. One seamless fan experience.
By upgrading its digital infrastructure, Arminia Bielefeld aimed to make access to its digital offerings as easy and convenient as possible for fans. Although ticketing and merchandising are provided through separate online stores, the goal was to create a seamless digital experience for users – without requiring them to manage different user accounts or logins.
At the same time, the goal was to intelligently integrate the existing system landscape and create a future-proof foundation for the further development of digital fan services.
With the implementation of cidaas, a modern identity solution was put in place for this purpose. As a central Customer Identity & Access Management (CIAM) platform, cidaas manages the fans’ digital identities and enables secure and convenient access to the club’s digital offerings.
Through single sign-on, fans access the connected applications using a single user account, while the cnips integration platform (iPaaS) intelligently connects the participating systems and seamlessly integrates them into the existing system landscape.
For fans, this means one thing above all: a simple and consistent digital experience. With centralized access, they can conveniently use the connected applications without having to manage multiple user accounts. At the same time, Arminia Bielefeld has a scalable platform that intelligently connects existing systems and lays the foundation for the flexible further development of future digital fan offerings.
Our fans expect simple and convenient digital services. By introducing a centralized identity solution, we are creating a seamless user experience while also laying the groundwork for the flexible further development of our digital fan offerings in the future.
Farid Rahmani Director Business Development, DSC Arminia Bielefeld
With its new identity platform, Arminia Bielefeld has a future-proof foundation for flexibly developing its digital offerings and efficiently integrating future fan services into its existing system landscape. Step by step, this is creating a digital ecosystem that will meet fans’ expectations for the long term.
Modern digital customer experiences begin with a secure and convenient digital identity. Companies that want to intelligently connect their applications and offer their users seamless access to digital services can lay the groundwork for sustainable digital business models with a powerful CIAM platform like cidaas.
About cidaas
cidaas is the leading European Customer Identity & Access Management (CIAM) platform and helps companies manage digital identities securely, scalably, and in a user-friendly manner.
Together with the cnips integration platform, cidaas enables the intelligent interconnection of a wide variety of applications and lays the foundation for seamless digital user experiences.
With features such as single sign-on, multi-factor authentication, consent management, and an open integration architecture, cidaas combines the highest security and compliance requirements with an excellent user experience.
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