Europe´s #1
Customer Identity & Access Management
Secure Authentication, seamless customer experiences and flexible Access Management – all possible with cidaas CIAM.
Leading companies trust cidaas
Customer voices
Philipp Hanraths
Manager IT E-Commerce & IT Architecture, Takko Holding GmbH
Markus Fillgraff
Scrum Master,
mediserv Bank GmbH
Stefan Denninger
Customer Experience Lead,
ACP Group AG
Why a CIAM is crucial
Today, digital applications must securely authenticate millions of users, protect customer data, and at the same time deliver a seamless customer experience. Increasing security requirements, regulatory mandates such as the GDPR, DPDPA and NIS2, and growing expectations for passwordless access present new challenges for companies.
Traditional identity management systems are increasingly reaching their limits: rigid processes, fragmented user management, a lack of integration with modern authentication methods, and high operational complexity make it difficult to provide secure digital services.
The right CIAM for your specific use case
Every industry has different requirements when it comes to security, user management, compliance, and customer experience. cidaas supports companies with flexible CIAM processes for scalable digital platforms and applications.
and many more indstries
Real examples
A short selection of some uses cases showing what a login process might look like for end customers:
Why a Legacy CIAM is outdated
Many existing customer identity and access management systems were not designed to meet he requirements of today´s applications:
Growing user numbers, new security requirements, and complex integrations often lead to operational complexity and limited scalability.
Today, a CIAM must:
Support modern authentication: Passkeys, passwordless authentication, and adaptive MFA reduce risks and protect customers without creating unnecessary hurdles during login.
Enable secure and flexible access: Dynamic roles, policies, and access controls ensure that users have exactly the access they need—even across complex applications and customer journeys.
Meeting regulatory requirements: The GDPR, DPDPA, NIS2, and increasing data protection requirements make compliance an integral part of modern identity processes—from customer data and consent to auditability.
Delivering a seamless customer experience: Smooth registration, login, and account processes reduce drop-offs and lay the foundation for higher conversion rates, customer loyalty, and revenue.
Staying scalable and integratable: Growing user numbers, new applications, and digital services require a CIAM platform that can scale with the business through APIs and open standards.
Supporting growth and revenue: With progressive profiling, B2B groups, and real-world identification, CIAM becomes a business enabler—for personalized offers, new services, and additional revenue opportunities.
Open Standards, APIs & extensibility – provided by cidaas
cidaas CIAM – popular with customers and recognized by analysts
In recent years, cidaas has become one of the leading companies in the field of Customer Identity & Access Management – and consistently receives positive reviews on well-known review platforms.
Official analysts reports, such as KuppingerCole´s Leadership Compass for CIAM 2026 have positioned cidaas as an Overall, Product and Innovation Leader and have honored cidaas with the EIC Award for the fourth time.
In addition, a recent study by Forrester reveals impressive figures on the Total Economic Impact™ of cidaas. Analysts at Frost & Sullivan have also. honored cidaas with the “Company of the Year Award 2024” in the category of European cloud CIAM solutions.
Don´t leave anything to chance
For many users, logging in is the first step.
A positive user experience is the foundation for a consistent customer journey across all touchpoints. cidaas is Europe´s leading Customer Identity & Access Management platform, offering comprehensive features.
jo********@*********il.com
How would you like to authenticate yourself?
Everything a CIAM needs today
From Passwordless Authentication and Single Sign-On to Multi-Factor Authentication and Access Management, all Identity & Access Management features are part of the platform.
In addition, innovative features such as Real World Identifikation are available for authenticating users in the real world.
Single Sign-On
Create a unique identity and ensure a seamless, hassle-free login experience.
Go to Single Sign-OnPasswordless Authentication
Offer users a simple and convenient login.
Consent Management
Record and track consents as an integral part of your Identity & Access Management.
Go to Consent ManagementAccess Management
Easily manage permissions for all your digital services using groups and roles.
API Security
Secure all your APIs using the OAuth 2.0 standard, integrated into your central CIAM.
Go to API SecurityCustomer Identity & Access Management –
the complete ecosystem
Secure identity verification with AutoIdent
With AutoIdent, powered by cidaas ID Validator, companies can integrate secure digital identity verification directly into their customer identity processes. AI-powered verification supports secure registration processes – GDPR- & DPDPA-compliant and seamlessly integrated into existing applications.
Go to ID validator
Identity orchestration and automation with cnips
With cnips, companies can visually orchestrate registration, authentication, and identity processes across APIs, applications, and platforms – including AI-based identity workflows, low-code automation, and flexible integrations with existing systems.
Secrets & Key Management with clavik
clavik complements cidaas with Secrets and Credentials Management for secure keys, tokens, and certificates. Companies reduce risks associated with static credentials and strengthen security, compliance, and access control across their entire identity infrastructure.
Security-by-Design
Regulatory requirements for data protection, consent management, and security are increasing: cidaas CIAM enables consent management across appilcations, platforms, and digital services. This allows companies to manage consent in compliance with the GDPR and DPDPA.
With the Security Dashboard in Trust Desk, you can view everything from authentication and security events to anomalies and threat analysis.
A CIAM, that can do more
Flexible authorization models provide the foundation for securely managing users, customer data, and access across applications and systems.
cidaas Authorization expands its Customer Identity & Access Management with Policy-based Access Control. Rigid, traditional access control is a thing of the past, now you can:
cidaas CIAM scales processes for
Customer portals
SaaS platforms
APIs
Multi-Tenant applications
B2B- & partner accesses
More info about CIAM
ProSiebenSat.1 relies on cidaas, the best Single Sign-On solution from Germany, as platform for login service 7Pass
Learn how ProSiebenSat.1 uses cidaas as a platform for the 7Pass login service and enables secure single sign-on processes.
Read ProSiebenSat.1´s Win Note
HORNBACH drives its digital transformation with cidaas and relies on the best Single Sign-On solution from Germany
Discover how HORNBACH uses cidaas to efficiently implement digital transformation and secure authentication.
Read HORNBACH`s Win Note
Fine sand – why many CIAM installations require finer authorization
Find out why modern CIAM implementations require more granular authorization and how companies can benefit from it.
Read Blog
A plan that´s right for you
Grow faster with us
The cidaas Identity Platform offers the right plan for companies in every industry and of every size.
Choose the plan that suits you best. Take a look at the detailed pricing to compare features.
Digital sovereignty & identities
Digital sovereignty is becoming a decisive factor for companies when selecting modern CIAM platforms. Data protection, compliance, and control over data are increasingly becoming a focus, particularly when it comes to processing sensitive customer data, authentication processes, and access management.
With cidaas, organizations rely on a European customer identity and access management platform hosted exclusively in Europe. Companies retain full control over identities and access in compliance with the GDPR, the DPDPA, transparently, and without dependence on non-European hyperscalers.
AuthZEN
OAuth
EU Only
OIDC
Your expertise + our CIAM = a dream team
Secure Authentication, seamless customer experiences, and GDPR-compliant processes must work together today: Discover how cidaas makes Customer Identity & Acces Management scalable and future-proof for businesses.
FAQs: CIAM
CIAM helps companies securely manage customer data and meet compliance requirements while delivering a seamless customer experience.
Customer Identity & Access Management must support significantly greater scalability, flexible registration processes, modern access management, and an optimized customer experience.
Equally important are digital sovereignty, GDPR-compliant hosting, and the ability to flexibly support modern applications and processes.
APIs, SDKs, and identity orchestration enable fast and scalable implementation of modern authentication and access processes.
This enables companies to securely integrate external identity providers, corporate directories, and applications, and to centrally manage access.