cidaas included in Forrester’s 2026 CIAM Landscape

For years, CIAM has been closely associated with secure customer onboarding and authentication. In 2026, another question is moving rapidly to the forefront: which identities does an identity platform need to handle? Customers, business partners and their users – and increasingly AI agents acting on someone’s behalf.

We are pleased to share that cidaas has been included among notable vendors in The Customer Identity And Access Management Solutions Landscape, Q3 2026. cidaas is the Customer Identity & Access Management platform of the Widas Group; the Landscape lists the vendor under the company name Widas.

The report is Forrester’s market overview of the CIAM space and the requirements organizations should weigh when selecting a Customer Identity & Access Management solution.

CIAM is expanding beyond human identities

Announcing this year’s edition on the Forrester blog, VP and Principal Analyst Andras Cser describes a shift that goes to the core of what an identity platform is for: “AI agents are a new identity type in CIAM.”

That reframes the job. If autonomous systems act on behalf of customers and partners, then onboarding, authentication and authorization can no longer stop at the human user – and authorization in particular moves from being an application concern to being an identity platform concern.

Where cidaas focuses

As part of the vendor information for the Landscape, (cidaas) Widas identified B2B IAM, CIAM policy management and IAM for AI agents as the three extended CIAM use cases of particular focus. The Landscape also records cidaas with an EMEA geographic focus and a multitenant SaaS deployment model.

These focus areas reflect how we see CIAM evolving. B2B IAM enables organizations to securely connect partners and their users. CIAM policy management helps move access and authorization logic into a centrally manageable identity layer. And IAM for AI agents extends these principles to an entirely new class of digital actors.

Sadrick Widmann CEO, cidaas

The inclusion in the 2026 Forrester CIAM Landscape adds another analyst perspective to cidaas’ market recognition, following its Overall Leader positioning in the KuppingerCole Leadership Compass CIAM 2026.

Read The Customer Identity And Access Management Solutions Landscape, Q3 2026 on Forrester.com

Discover cidaas Customer Identity & Access Management

Source: The Customer Identity And Access Management Solutions Landscape, Q3 2026, Forrester Research, Inc., August 10, 2026. By Andras Cser with Merritt Maxim, Kylie Cadogan and Christine Turley.

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