experimenta referenzstory

SUCCESS STORY

Centralized user management and secure portals for Experimenta

Experimenta is Germany’s largest science center. With its reopening in March 2019, the renovated facility, which covers an area of around 25,000 square metres, offers its visitors a world of science and experience with a unique, scientific participatory exhibition with 275 exhibits, four creative studios, nine laboratories as well as an observatory and the Science Dome, a combination of a planetarium and theatre. During the renovation and relaunch of experimenta, the main focus was on on the digitalization of the exhibition worlds.

In order to protect the user data of the online portals from unauthorized access and also to equip the upstream processes, such as login, registration & payment of tickets, for the digital future, experimenta opted for our customer identity and access management solution – cidaas.

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Requirements

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Centralized user management with easy integration into all existing applications

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Secure authentication during the ticket payment process

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Convenient login and registration processes through Social Login and Progressive Profiling

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Users should be able to manage their data themselves in the customer portal

Benefits

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Social Login ensures userfriendly login

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Modern account management through user self-services

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The use of progressive profiling replaces lengthy registration forms and collects visitor data step-by-step

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Seamless integration into existing systems via APIs and webhooks

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As a Swabian company, we are delighted to have been able to join and support the relaunch of experimenta. Just as experimenta, Germany´s largest science center, presents a broad spectrum of future-oriented offerings for large and small researchers, cidaas with its typical German spirit of innovation, takes visitor management into the digital future

Sadrick Widmann

Chief Product Officer, cidaas

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