Total Economic Impact (TEI) of cidaas - Study showed 178% ROI and €1.05M benefits with cidaas 

Total Economic Impact (TEI) of cidaas – Study showed 178% ROI and €1.05M benefits with cidaas

cidaas recently commissioned a study, the Total Economic Impact™ of cidaas. Total Economic Impact™ (TEI) is an industry-standard framework that models all aspects of a technology or solution and the associated business impact, illustrating the potential ROI of products and services. The study demonstrated and recognized the potential benefits of €1.05 million and a significant 3-year ROI of 178% for a composite organization. The study is the embossed representative of the customers surveyed.


We believe our efforts are being recognized and that what we already know is now being proven. To us, the Forrester Consulting, TEI of cidaas derived from the customer surveys, shows the high level of satisfaction among cidaas customers and the trust our partners place in us. We are grateful and promise to continue to be even better, even more innovative!

Sadrick Widmann

CEO, cidaas

Forrester’s Total Economic Impact™ (TEI) consulting practice develops business value justification analyzes to help organizations understand the financial impact of a technology investment and has been trusted and used by technology consumers and technology organizations for over 20 years. The TEI methodology consists of four key components for assessing investment value: cost, benefit, flexibility, and risk and is generated by interviewing the customer. Forrester Consulting recently determined the Total Economic Impact™ of cidaas, calculating a 3-year ROI of 178% and €1.05 million in benefits for a composite organization. The savings are attributed to, among other things, shorter development times, shorter time to market, reduced downtime, and improved customer experience. Here are some key results and benefits our customers benefited from:

  • Increased flexibility and shorter development times – reduction in development time by 83%
  • Improved customer experience by 60%
  • Reduced time-to-market with cidaas – from 3 months to 2 weeks
  • Increased security and GDPR compliance
  • Reduced Downtime – Increased availability and 99.99% SLA for Business Success
  • Uniform identity & login across all channels
  • Stable and secure cloud environment with extensive range of cidaas functions

If you would like to learn more about the December 2022 Forrester Consulting Study, Total Economic Impact™ (TEI) of cidaas in depth, it’s available as download here