A leading global supplier of complete systems and products for implant dentistry and implant-borne restorations wanted to redefine its customer approach in order to adapt itself to the digital age. This required an identity and authorization management strategy that could keep pace with the company’s growth strategy while leveraging existing resources efficiently.

Requirements

While evaluating the various CIAM solutions available in the market, there was special focus on the following features:

The solution should enhance the user experience

The identity and access management strategy should be uniform across all portals

Implement highest standards of data security

After weighing all the factors, the company decided to partner with cidaas, that offers highly scalable and seamlessly integrable identity and access management.

Advantages

Cidaas helped the company realize its goals with its comprehensive set of functionalities.

Intelligent registration workflows that enhance user convenience, SSO and Social Login

Simplified workflow and user management

Comprehensive view of customer data in real time

Seamless integration via APIs and webhooks into CRM, SAP and other existing systems

Regulatory compliance

Modern software is intelligent, innovative and easy to use. With its in-house developed product, cidaas -Customer Identity Management as a Service - WidasConcepts has created exactly such a solution. We use cidaas as the central user identity management solution for our shops and portals - our customers also profit from the user-friendly service.