zendesk integration

Extension for Zendesk with cidaas

Secure user identities and diverse login providers on your Zendesk instances!

Secure and enrich login experience to your Helpdesk Incident Management and CRM

While you focus to get best out of your Helpdesk Incident Management and CRM, let cidaas take care of authenticating
and authorizing access to your Helpdesk Incident Management and CRM with its feature reach integration options

single sign on

Single Sign-On (SSO)

SSO provides secure and convenient access to all Helpdesk Incident Management and CRM features and sites – with just one click.

social login

Social Login

Enable login to your Helpdesk Incident Management and CRM using all popular social providers, allowing your customers hassle free and quick sign on to your platform.

cidaas login

Multifactor Authentication

Secure access to your Helpdesk Incident Management and CRM and protect the identities of your users through multi-factor authentication, that includes unique biometric factors such as face, voice, fingerprint apart from FIDO based verifications


Consent Management

Remain EU-GDPR compliant and give your customers full control over their personal data with the option to edit their consent preferences at any time.

cidaas dashboard zendesk

Why cidaas

  • 01

    Simplified login

    Easy integration with our SDKs to enable most popular social logins or build your own login, yet keeping simple for your user

  • 02

    Data Privacy

    Empower users to decide what consents they want to provide, by integrating with various consent types offered out of the box

  • 03

    Seamless and Secure

    When you focus to get maximum features from Helpdesk Incident Management and CRM, cidaas will ensure access is secured with underlying fraud detection systems working overtime to ensure safe access.

cidaas dashboardzendesk integration

How to integrate?

To Configure an extension from Zendesk

  1. Log-in to your Zendesk Admin Center, go to security, and select Single Sign-On.
  2. Select configure SAML.
  3. Go to cidaas dashboard and configure as per instructions in cidaas documentation

That is it. You are Done!

Need more help to integrate?

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